Privacy Policy
Last updated: October 01, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
- Account: A unique account created for You to access our Service or parts of our Service.
- Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application: The software program provided by the Company downloaded by You on any electronic device, named FirstRide.
- Company: Refers to FirstRide, 146-147, Vakkil New St, Simmakkal, Madurai Main, Madurai, Tamil Nadu 625001.
- Cookies: Small files placed on Your device by a website, containing details of Your browsing history on that website among other uses.
- Country: INDIA
- Device: Any device that can access the Service such as a computer, cell phone, or digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Application or the Website or both.
- Service Provider: Any natural or legal person who processes the data on behalf of the Company, including third-party companies or individuals employed by the Company.
- Third-party Social Media Service: Any website or social network website through which a User can log in or create an account to use the Service.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This may include:
- IP address, browser type, browser version
- Pages visited, time and date of visit, time spent on pages
- Unique device identifiers and other diagnostic data
Information Collected while Using the Application
While using Our Application, we may collect, with Your prior permission:
- FirstRide collects driver's location data to find the nearest drivers and track them during trips even when the app is closed.
- Information regarding your location
- Information from your Device's phone book (contacts list)
- Pictures and other information from your Device's camera and photo library
You can enable or disable access to this information at any time through Your Device settings.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies such as beacons, tags, and scripts to collect information and improve our Service.
- Cookies: Small files placed on Your device. You can refuse cookies, but some parts of our Service may not function.
- Flash Cookies: Certain features may use Flash Cookies. Learn more
- Web Beacons: Small electronic files in our Service or emails to count users who visited pages or opened emails.
We use Session and Persistent Cookies for purposes such as authentication, remembering preferences, and tracking performance.
Use of Your Personal Data
The Company may use Personal Data for:
- Providing and maintaining our Service
- Managing Your Account
- Performance of contracts
- Contacting You for updates and offers
- Managing Your requests
- Business transfers
- Other purposes such as data analysis and service improvement
Sharing Your Personal Data
We may share your data with:
- Service Providers
- Affiliates
- Business partners
- Other users in public areas
- With your consent
Retention of Your Personal Data
Personal Data is retained only as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Transfer of Your Personal Data
Your information may be transferred to locations outside of Your jurisdiction where data protection laws may differ. By using the Service, You consent to this transfer.
Disclosure of Your Personal Data
We may disclose Personal Data for:
- Business transactions (merger, acquisition, asset sale)
- Law enforcement requests
- Other legal requirements
Security of Your Personal Data
We use commercially acceptable means to protect Your data but cannot guarantee absolute security.
Links to Other Websites
Our Service may contain links to third-party websites. We have no control over their privacy policies or content.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated date.
Contact Us
If you have any questions, contact us: